Close service request using Jira Service Desk API

Question

Hi,

Maybe I am missing something but using the Jira Service Desk (cloud) API, I cannot see a way to close a request automatically.

https://docs.atlassian.com/jira-servicedesk/REST/cloud/

I can create a request using

https://COMPANYNAME.atlassian.net/rest/servicedeskapi/request/

But I cannot see a method to close a request.

Is this possible?

Reason : We would like our monitoring solution to be able to raise alerts to the service desk "Unable to connect to ActiveMQ instance" for example and then close the issue if and when the condition automatically resolves itself.

Thanks

Gable Testcloud · Answer

I need this solution like you.

Rogério de Araújo Rodrigues · Answer

Hello.

I need the same solution, but I don't find the API method for close or mark to done status.

You can send for me one example?

I'll connected my monitoring system with Jira SD Cloud and I think very important close automatically request from this system

Sam Jenkins · Answer

Thanks Matt, thanks was exactly what I needed :)