Using a Scrum board for JSD

Question

Generally, we take the approach of keeping JSD tickets separate from implementation which might happen in JIRA Software.

I wondered if anybody has set up a Scrum board for a JSD project (or even multiple projects spanning JSD/JSW projects) so that PMs can take advantage of iterative planning - for e.g. for change implementation.

Jack Brickey · Answer

Yes collaboration is indeed possible and as you mentioned no additional cost. However, if you add the issues to the scrum board and cannot assign the actual developer to the task then it is only a partial solution. If the developers are not agents then they can only add comments so the scrum world would look something like this:

* JSD ticket assigned to Agent_1 and placed into sprint showing up in 'To Do' column on scrum board.
* Developer_3 is ready to work on the issue so they add a comment 'starting work'
* Agent_1, seeing the comment would be responsible for dragging the issue to 'In Progress'
* Developer_3, upon completion of the work, adds comment 'issue resolved'
* Agent_1 drags the issue to the done column

That is the simple process too. If you want to start considering task estimation and logging work, one of the key components of scrum, then it becomes even messier if the developers are not agents.

Nigel Rochford · Answer

JIRA SW team members could be added as collaborators though - i.e. they can internally comment but not communicate with the customer. So no increase in license fee.

Jack Brickey · Answer

The biggest down side, in my case, is that my JIRA SW team members must be JSD agents which increases cost. This should not be the case and Atlassian should allow users w/ JIRA SW licenses to be agents at no additional cost. Otherwise, IMO, it is double-taxation.