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Missing Green Hopper fields

Ishan Mandrekar

Green Hopper introduced issue fields such as Sprint and Rank do not show up when an issue is accessed via the IDE connector using the remote API. Moreover, these fields get reset when an issue is updated using the IDE connector. This causes a previously assigned Sprint issue to fall off the Sprint which can be very disconcerting.

Jira (v5.1.2)

Atlassian Connecotr for Eclipse (v3.0.7)

Atlassian Jira Connector (v3.0.7)

Accepted answers

All comments

jjaroczynski

Hi Ishan,

Can you let us know what is your Green Hopper version?
You maight hit the following bug: https://jira.atlassian.com/browse/GHS-5771. It is solved in GH 6.0.4.

We have also scheduled an improvement for Connector 3.0.7 and we will not send uchanged fields so not visible fields will not be erased in case of such issues. You can track the issue here: https://studio.atlassian.com/browse/PLE-1373

Cheers,
Jacek

Ishan Mandrekar

Hi Jacek,

GH version is 6.0.6. However, I still do not see the Sprint field in the IDE connector view.

jjaroczynski

Hi Ishan,

Yes, the fields are not visible in the Connector but they should not be erased when issue is updated. I have just tested that on my side and it looks OK. Can you confirm it works OK on your side?

Cheers,
Jacek

Ishan Mandrekar

They not not get erased when the issue is updated. Any idea on plans to support GH fields in the connector?

Thanks for your help.

-Ishan

jjaroczynski

It makes sense. I have created an issue: https://studio.atlassian.com/browse/PLE-1384. Hopefully it will be possible to add this feature with REST on board.

Cheers,
Jacek

Chris Phillips

Jacek,

In answer to "how important is it to see the fields":

It's hugely important. Rank is what is set when a task if drug up and down in GreenHopper. We are currently hiring on new developers and a PM and defining a more structured process at our shop. I like Jira/GreenHopper. Others here don't. It is (unfortunately) possible that this bug would be enough to push Jira out of our shop.

It's a big deal. I need to be able to tell programmers, "Open mylyn and work on the issues in order." If I have to tell them to keep Jira open in another window, because they can't trust the order in Mylyn, that sucks.

jjaroczynski

Hi Chris,

I understand that you want to 'sort by rank' functionality as discussed here: https://studio.atlassian.com/browse/PLE-1368

Do you also want rank and sprint field from GH to be visible in the issue editor?

Cheers,
Jacek

Chris Phillips

We currently don't need to see the fields in the issue editor. And I don't think we will. I just need to be able to re-order issues in a version and have that reflected in Mylyn.

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