Project Admin unable to close sprint

Question

Hi folks, I have a scrum master who is getting this error when she tries to close her sprint:

"To update this sprint you must have Project Administrator permissions for all of the following projects: Project X"

She has all the right permissions so I don't see what the problem is. As a JIRA admin, I was able to close the sprint for her. We don't know if she'll have the same problem again on the next sprint.

This issue is similar to others posted, except that other errors require access to more than one project, not just the one we're working in.

Thanks!

Update 11/14/2014: Just found out that when I closed Project X's sprint, I also closed Project Z's sprint. There was no indication in the error or the queries I ran that Project Z was at all implicated in Project X's sprint.

Nivruti Vora · Answer

Actually, I checked the board settings and at the end of the General setting page, it shows Projects on board.

Added the user to projects he was not a member/ admin of and that fixed the issue.

sharanya rai · Answer

Click the Active Sprints tab and Select the sprint from "Switch Sprint" option(below the Create button) which you want to mark as complete and it should solve your issue.

David Skreiner1 · Answer

""You must have the JIRA 'Project Administrator' permission for all project(s) with issues included in the sprint to complete it."

Does this also affect linked issues from another project?

A PM I'm working with has just spent several hours removing issue links and labels from all the issues in his sprint in order to try and get past this error message. All the issues in the sprint are from the same project, but for some weird reason, JIRA Agile says he'd need Project Admin for another project.

Issues from the other project are in a "must be completed before" relationship to issues in his current sprint.