Request timeout when creating project

Question

Hi,

I have installed JIRA 7.3.4 using Oracle database (tried 11 and 12 both).

After installing JIRA successfully, when I try to create a project in JIRA, i get the following error :

"Request timeout when creating project"

This project is actually created in JIRA. Wehn I go to the View all projects page, I am able to see the created project.

However, I see this error each time when I create a project. Can someone help me with this?

Apoorva Sharma_hkkams · Answer

Hi @Deepanshu Natani ,

Were you able to fix this issue? I have been facing the same issue recently.

If you can tell why your issue was occurring and how you resolved it, it would be really helpful.

Thanks,

Apoorva

David Willox · Answer

Your problem isn't identical but is very similar to a problem I've had. It was resolved by updating the available memory to the application in the by adding a command line in the start up script as detailed in this link:

https://confluence.atlassian.com/jirakb/jira-crashes-with-java-io-ioexception-map-fail-757468025.html

Nic Brough -Adaptavist- · Answer

You'll need to start by reading the application log to see what it is doing while trying to create the project.