We have created a custom screen with context specific tabs in order to make creation of the ticket more easier to the user when they are creating tickets through JIRA.
But we are also using Service Desk and we want to make the same request available through Service Desk. But in JIRA Service Desk we can't create tabs or other visual grouping for fields in order to make the create issue form more pleasing to fill out for the user.
I tried to play around with the Custom Field 'Message Custom Field', but this also did not work - JIRA Service Desk interprets the Message field as input field ... which does not make sense at all, because it should just show the default value that is set without any input possibility.
Does someone have an creative idea how to achieve tabs or visual separations for different field groups on the JIRA Service Desk create issue views?
Cheers,
Heily