We need to differentiate the access of the url whether the url access from directly, favorite or email body

Question

Hi,

When we access a url we can access by below mentioned process -

1. We can access the url directly from the browser
 2. We can save the url as favorite and access the url from favorite
 3. We can open the url from an email body.

We need to differentiate the access of the url whether the url access from directly, favorite or email body. We do not know is there are any parameter to enable this feature. Could you please help us in this regards.

I am providing you an example for your better understanding -

* Direct access (When users typed our URL directly into their browser )
https://wps-portal.nrifintech.com/portal/x/AgAL

* From email body website link (From email body website link, set the "1" on source address)
https://wps-portal.nrifintech.com/portal/x/AgAL/1

From Favorite (When users clicked URL From Favorite, set the "2")
https://wps-portal.nrifintech.com/portal/x/AgAL/2

Regards

Sysadmin

Nic Brough -Adaptavist- · Answer

It's the same answer.  A client goes to a url.

A url is an address.  It's not an instruction on routing - it doesn't matter how you get there or what program you used to get there, it's an address.

Sys Admin · Answer

Hi Nic,

Our actual requirement is to differentiate the access type of particular URL from webserver's log. For example - Same URL can be accessed directly from web browser or from favorite or from email body. We like to configure our webserver's log such way that we can easily determine whether the URL accessed from directly from web browser or from favorite or from email body

Is it possible to configure things below mentioned way.

If the actual URL is https://wps-portal.nrifintech.com/portal then for Direct access (When users typed our URL directly into their browser) the URL would be https://wps-portal.nrifintech.com/portal

- From email body website link (From email body website link, set the "1" on source address) https://wps-portal.nrifintech.com/portal/1 -

From Favorite (When users clicked URL From Favorite, set the "2") https://wps-portal.nrifintech.com/portal/2 all the URL should pointing to https://wps-portal.nrifintech.com/portal

Nic Brough -Adaptavist- · Answer

This doesn't have anything to do with JIRA directly, it's about the client and urls.

Simply put, a URL is a URL.  When you put one into a browser, it goes to the place you've specified.  There is no information in a url about where it came from, unless you specifically define it.  Browsers won't tell a site "user user clicked on bookmark, user typed or pasted in the url, user clicked on a link in a web page, user clicked on a link in an email" - it's not in the slightest bit relevant to the request "show me a page".

You have three different urls there - that's absolutely fine, but if you want people to use them like that, you're going to have to physically provide them directly.  So, on your three example urls, in order the appear in the question:

* I assume that's a link you publish on internal docs, so that's fine, typing it in or copying and pasting will work.
* From the email - your application will need to publish that url in the emails they get.
* From favourites - you will need to either get the users to save that url as a favourite (probably won't happen - most humans will use the url in their browser) or rewrite the browser they're using.