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scrum board, sub tasks not showing up

Eugene Shapo

Hi all,

We are new to JIRA Agile. using Scrum board. I have Stories and subtasks. Once sub-task is reassigned to QA for testing, It disappears from my board.

Please advice.

Thanks in Advance

Accepted answers

Nic Brough -Adaptavist-

Your board filter is excluding them (check Board -> Config -> General and read the filter), or they are being moved to a status that is not in one of your board columns.

All comments

Nic Brough -Adaptavist-

Your board filter is excluding them (check Board -> Config -> General and read the filter), or they are being moved to a status that is not in one of your board columns.

Eugene Shapo

Thanks Nic.

Could you provide more details ? Especially around filtering, here is my filter and scrum board.

Any Advice will help, how do you have Spriint board setup, if you don't mind to share.

http://screencast.com/t/ZQgO1sTI
http://screencast.com/t/r2uSU2sA0b

Nic Brough -Adaptavist-

This sounds really odd, given 12 years of JIRA, but I can't read the search in your first screenshot. Project = Tap Analytics, but the last bit, I don't know.

Three questions, if I may? In your second screenshot:
1. could you click the "board" button, and then go to "general". Your board filter will be there in JQL - could you copy that and paste it here? (plain text is easier, it is just a query)

2. again from the "board" button, go to "columns". To the left of this config screen, are there any status in the "unmapped" column?

3. In your screenshot, you've got a "quick filter" enabled which looks like it probably says something like "only stuff assigned to Chris dePage". Can you find your issue if you de-select that?

Eugene Shapo

Search is:

Project = Tap Analytics, Type = All (bugs, enhancement)

Status = http://screencast.com/t/BZIle3wMLZe6

1) Filter Queryproject = TA ORDER BY Rank ASC

RankingUsing Rank

2) http://screencast.com/t/PO6GKukWxU

3) Yes I can see issues assigned to everyone including me

Problem is, if I reassign my issue to QA or Let's say someone else for code review. This sub-task is gone from my plate

Thanks again for your help

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