Service Desk SLA Goals with ScriptRunner

Question

I'm tring to set a Goal in an SLA with a JQL

issueFunction in parentsOf('issuetype = Incident')

and it dosen't find any issue.

When I make the same query in the JQL search and add the project in question it find all the issues that i want.

Is this a bug or I'm doing something wrong?

Versions:

Jira: 6.4.7

ServiceDesk: 2.5.9

ScriptRunner :3 .1.4

Pedro Felgueiras · Answer

Yes, both child and parrent are in the same projec.

Jeff Tillett · Answer

Are your incident tickets in the same project as your service desk? Furthermore, are the parent tickets in the same project as well?