Is there any way that we can have a link to confluence KB space in my service desk customer portal

Question

Hi All,

Linking confluence to Service desk is a great feature.As of now its it only gives us the topics based on the search.

But is there any way that we can have a link to confluence space KB in he customer portal page ?SD with KB.png

SD with KB.png

Stephen Johnston _Administrator_ · Answer

The combination of these two features, with no simple link, is so ham-fisted as to be laughable. You tout "machine learning' in knowledgebase articles but we can't even link to the nice structure confluence wiki area. What a bunch of garbage.

NikNasty · Answer

Hi Gangadhar,

you can use the wiki markup format of (Note the | between the text and url, no sapce):

[TEXT TO WIKI|URL TO WIKI]

William Zanchet · Answer

Hi Gangadhar,

We don't have such feature, we just have the another way around: https://confluence.atlassian.com/display/SERVICEDESK011/Connecting+to+a+Knowledge+Base

Create from Service desk to Confluence.

Cheers,
wz