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Notification emails subject prefixed with [JIRA]

Don Frazier

How can I get rid of the [JIRA] prefix in the Subject line? I looked at the email templates and it is not there. Where does it come from? Thanks in advance.

Accepted answers

Cory Sytsma1

In the Admin section for Mail Servers <http://your.jira.url/secure/admin/ViewMailServers.jspa>, you specify what the Prefix should be. I'm assuming you can leave it blank, to have no prefix.

-Cory

oops, guess someone already posted while I was typing...

All comments

Luis Mayora1

It is on the Administration->Mail Server configuration.

SMTP Mail Server

Default SMTP Server

Prefix => Leave Blank

Cory Sytsma1

In the Admin section for Mail Servers <http://your.jira.url/secure/admin/ViewMailServers.jspa>, you specify what the Prefix should be. I'm assuming you can leave it blank, to have no prefix.

-Cory

oops, guess someone already posted while I was typing...

Don Frazier

Thank you both. Seems kinda obvious now. The problem is that the Prefix is a required field.

Jo-Anne MacLeod

You can put a single space on the line and it will allow you to save it.

Don Frazier

I tried that and it still compains that the field is empty. I am using 4.3.3 maybe that is true in other versions.

unknown

FYI https://jira.atlassian.com/browse/JRA-21888

VVor

My answer on the same question in another thread
In short: use alt-255 space symbol instead of regular "space" (alt-32)