possible error ? when updating

Question

Got email about the security problem so i updated

The error do happen.

An unexpected error occurred. Please refer to the logs for more information.

and

The JIRA server could not be contacted. This may be a temporary glitch or the server may be down.

What log should i look at? not sure if this is even critical since the update is happening.

The update of the plugin do happen

Stuart Ness1 · Answer

Based on the date of your post, I am guessing you are talking about Greenhopper and the security advisory that was sent out.

I recently had the same issue with my Greenhopper 6.0.1 plugin.  I found a reference to this article:

https://confluence.atlassian.com/display/GHKB/Upon+Upgrade+to+GreenHopper+6.0.1+the+Agile+Menu+Generates+an+Error

As the article mentions you would look at the atlassian-jira.log to confirm, but at this time, the workaround is to restart jira.

David Toussaint [Communardo] · Answer

I'm sorry but you may need to provide more Info on that in order to give us a chance to provide helpfull answers.

Stuff like which application are you trying to update, which versions, things like that...