transition an issue based on value of Assignee field

Tomas Arguinzones Yahoo

Hi...I have a simple workflow with only two statuses: Available and Loaned....I want to make sure that once the issue is created, if the user assigns the issue to someone, the status of the issue goes to Loaned. Is there a way to accomplish that in scriptrunner or any other plugin? Users are creating issues, then assigning them to someone but if they dont manually transition the issue to Loaned, then the issue will remain as Available with the Assigneed field populated and that is creating a lot of confusion.

 

Thanks

Steven F Behnke

You can accomplish this with a ScriptRunner Listener, but you'd need to write the JAVA/Groovy code.

You should be able to accomplish this with JIRA Automation Plugin too. This is FREE for JIRA Server. https://marketplace.atlassian.com/plugins/com.atlassian.plugin.automation.jira-automation-plugin/server/overview

1. Navigate to Administration → Add-ons → Automation – 
   image2016-12-14 14:19:31.png
   
   
2. Click + Add Rule – 
   image2016-12-14 14:18:58.png
   
   
3. Name the rule and give it a useraccount to operate under – 
   image2016-12-14 14:23:10.png
   
   
4. Make sure the rule is triggered by the Assigned event. You can limit the rule to a certain project with a JQL expression, and in this case I want it performed synchronously. 
   image2016-12-14 14:24:36.png
   
   
5. Add your transition issue command to the rule – 
   image2016-12-14 14:27:13.png
   
   
6. Save and enable the Rule! 

image2016-12-14 14:24:36.png

image2016-12-14 14:23:10.png

image2016-12-14 14:18:58.png

image2016-12-14 14:27:13.png

image2016-12-14 14:19:31.png