The "Jira Administrator" link on the Greenhopper Project Configuration page fails

Question

See attached screenshot for location of link. http:///secure/Administrators.jspa link shown as Jira Administrator fails when clicked on. Click on Agile link at the top of the page Click on Tools on the right hand side of the page then choose Configuration Click on Jira Administrator at the bottom of the page Brings up URL http:///secure/Administrators.jspa which fails with the following error: Excerpt of error: Not Found (404) Could not execute action Administrators :Action 'Administrators' not found or could not be initialized a class with that name could not be found. java.lang.IllegalArgumentException: Action 'Administrators' not found or could not be initialized a class with that name could not be found. at com.atlassian.jira.config.webwork.JiraActionFactory$JiraPluginActionFactory.getActionImpl(JiraActionFactory.java:425) at webwork.action.factory.PrefixActionFactoryProxy.getActionImpl(PrefixActionFactoryProxy.java:99) at webwork.action.factory.JspActionFactoryProxy.getActionImpl(JspActionFactoryProxy.java:59) at webwork.action.factory.CommandActionFactoryProxy.getActionImpl(CommandActionFactoryProxy.java:60) at webwork.action.factory.AliasingActionFactoryProxy.getActionImpl(AliasingActionFactoryProxy.java:92) at webwork.action.factory.CommandActionFactoryProxy.getActionImpl(CommandActionFactoryProxy.java:60) at

SimonS · Answer

This will probably require some debugging work, best done with our support team. Please contact our support team via our Support Portal. If you have never used our support services before, you'll have to sign up. Let us know the resolution here, if you decide to go that route.