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Error in viewing the ticket

Mohammed Rashid2

Hi,

I am in JIRA 3.13 and i have a strange issue.

When I search for issues under a project in find issues it list all the issues.

But when i click on the ticket and try to open the ticket, i get an error.

I am logged in as admin and i have necessary permissions.

The error is below,

ERROR

The project you are trying to view does not exist. Try browsing for projects.

If you think this message is wrong, please consult your administrators about getting the necessary permissions.

Accepted answers

Teck-En

Check if other user who have permission can access the project.
Meanwhile, have a look on the issue raised by Sorin earlier: https://answers.atlassian.com/questions/44886/jira-error-the-issue-you-are-trying-to-view-does-not-exist
Base URL
Any project key pattern changes lately? Have a look at this: https://confluence.atlassian.com/display/JIRAKB/'The+project+you+are+trying+to+view+does+not+exist'+Error+Message+Due+to+Project+Key+Pattern
Any security level created and accidently imposed on the project specified?

All comments

Mohammed Rashid2

No.. Issue Security is None in for this project.

Naren3

Can you check if there is any issue security level configured for issues within that project. This might be restricting you to view the issues within the project.