Jira service desk and Confluence KB

Moshe Hazan

Dear All,

i am using JIRA Service Desk and recently add Confluence server mainly for the KB.

I created KB link in service desk Confluence KB tab but when i try to choose it i get the following error:

We do not support the currently configured application link.

but can setup another one or remove it.

once its setup will user will be able to view it from service desk? or just update the KB?

 

Thanks

 

Moshe

 

Moshe Hazan

Thanks Joao

Its all working now.

I added license to service desk server. and now i am trying to customize the portal.

Cant seems to find the portal right menu (i think its categories)

the one that contain the following fields:

Common requests

logins and accounts

companies

applications

servers and infrastructure