Can non-agents see JIRA data?

Mark Lang

I want these users to have a JIRA license to view all the data on the JSD project, meaning view the agile boards, filters, dashboards for the project but not transition the issues, own the issues, etc.  Is this possible without taking up more agent licenses?

Nic Brough -Adaptavist-

Yes, sort of.  Your users will need to be JIRA users (not agents) and then flagged as "collaborators".  Have a look at https://confluence.atlassian.com/servicedesk/collaborator-660967501.html