Reports - Download all fields not working & Columns are Duplicated

Question

I have used the report download into Excel with all fields for months now. Today when I used it, not all of the fields get downloaded (Epic Link, most importantly) & columns headers are duplicated so you don't know which one is accurate.

Screen shot of duplicate column names.

JIRA.docx

unknown · Answer

Ok, not a problem, just copy the file to your one-drive and open it from there.

And yes, I downloaded Excel, I thought that was an option for everyone with Office 365.

Kristan Stolze · Answer

Thanks for the tip. My problem is that Excel is not an option to open the file with as I use Office 365 (web version). I guess you have to have Excel downloaded on your PC in order for it to be an option?!

unknown · Answer

Actually - yes it can, I do it all the time. Try this...

* Save the file somewhere.
* Do an "Open with..." and choose Excel
* Then save as an excel sheet
* DONE!