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Cannot see Agile Boards in Internet Explorer

DI2E Licensing

I have more than one JIRA user that can not see any Agile Boards when using IE. These are very capable users, reasonably confident it's not a user error. One was using IE10, the other IE11. We're on Jira 6.2.2.

I am unable to replicate the problem. Any ideas?

Accepted answers

All comments

Nic Brough -Adaptavist-

I don't think there are boards for Jira 2.2.2! Are you sure that's the right version?

DI2E Licensing

Oops! Thanks. I corrected the version to 6.2.2.

Nic Brough -Adaptavist-

Oops :-)

Could you clarify "can not see any Agile boards"? Simple 404 error, no options on the menu, options linking to screens which have empty displays?

DI2E Licensing

Everything appears completely normally. But no boards are listed. So they think either no boards exist or that they don't have permission to see them. They get the "Manage Boards" in upper left. And the Atlassian logo in the center. But no column headers and no boards. Attaching an image.

petry

This is probably related to this bug which was caused by this one, fixed in JIRA Agile 6.6.21.

As mentioned there, you can also use a workaround to get rid of this problem, which is disable the inline edit in JIRA.

Cheers,
Andre

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