Can Bulk User upload plugin create users without putting them in the jira-servicedesk-users Group?

Scott Johnston1

I want to upload a csv of 1000 users and the "Customer" Group is specified in the csv.

The users are created in the "Customer" Group and they are automatically added to jira-servicedesk-users group as well.

I don't want these users taking up a license - how can I do this?

Patrick McMahon

Hi Scott,

This group is added by the API call to create the user so there is no control over it.

Maybe this thread will help you:

https://answers.atlassian.com/questions/58396

Patrick.