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Import to JIRA

M. Haezeleer

Hey everyone,

I have a problem importing a .CSV file to JIRA. With this import i want to create new projects and new issues. Furthermore i want to keep their structure, this means i want to create subtasks and links between tasks and/or subtasks.

For creating subtasks I need two fields Issue ID and Parent ID. Issue ID should be filled, iff the issue is not a subtask. But i have subtasks that are linked to others and therefore need the ID, how should my CSV import file look?

Has anyone encountered the same problem and/or is able to help me?

Best regards,

Max

Accepted answers

Robert Leitch [ALM Works]

Hi Max,

You'll want to include an Issue ID for every issue that will be linked to (including Sub-tasks) and a field for each issue link type (see How to Import Issue Links from a CSV File) and then map those link fields during import.

Save the .txt configuration file when you're finished, in case you need to go through the process again.

The Issue IDs specified in your CV will then show up in JIRA as 'External Issue ID'.

Here's a sample:

Project Type

Project Name

Project Key

IssueType

Summary

Description

FixVersion

Issue ID

Parent ID

Priority

Story points

Status

Original Estimate

Remaining Estimate

Time Spent

Reporter

Assignee

Link Breaks

Link Relates to

Epic name

Epic link

Due Date

Date Created

software

Chiropteran Reconcilements

CHR

Epic

Build a whimperingly anomalous angledozer

We need to build a whimperingly anomalous angledozer because the shareholders insist on it.

Critical

Open

Humberto Campbell

Aki Frank

anomalousangledozer568

2016.07.20 04:07:43

software

Chiropteran Reconcilements

CHR

Story

Rope swing into water

As an innocent bystander it would be great to rope swing into water in order to enlighten users as to the benefits of widgetry.

Blocker

Open

Aki Frank

Pablo Stephenson

anomalousangledozer568

2016.07.20 23:07:15

software

Chiropteran Reconcilements

CHR

Bug

Everything breaks when I try to spherize the toroid

All versions of iOS

Trivial

Pablo Stephenson

2016.08.05 09:08:47

software

Chiropteran Reconcilements

CHR

Bug

Everything breaks when I try to spherize the toroid

All versions of iOS

Critical

Pablo Stephenson

2016.07.27 06:07:15

software

Chiropteran Reconcilements

CHR

Bug

Everything breaks when I try to spherize the toroid

All versions of iOS

Critical

Pablo Stephenson

2016.07.22 16:07:27

software

Chiropteran Reconcilements

CHR

Sub-task

Machicolate all failure modes such that we might internalise popularity ratings

Critical

In progress

77400

39629

37771

Pablo Stephenson

Humberto Campbell

2016.07.28 10:07:00

2016.07.21 13:07:51

software

Chiropteran Reconcilements

CHR

Sub-task

Demonstrate everything so that we can tabularise the user interface

Trivial

Open

81000

Pablo Stephenson

Josephine Delaney

2016.08.06 18:08:26

2016.07.21 14:07:58

software

Chiropteran Reconcilements

CHR

Sub-task

Vaccinate a new API so that we can circularise popularity ratings

Minor

Reopened

18000

4377

13623

Pablo Stephenson

Sebastien Garrett

2016.07.31 13:07:42

2016.07.21 05:07:59

All comments

Robert Leitch [ALM Works]

Hi Max,

Save the .txt configuration file when you're finished, in case you need to go through the process again.

The Issue IDs specified in your CV will then show up in JIRA as 'External Issue ID'.

Here's a sample:

Project Type

Project Name

Project Key

IssueType

Summary

Description

FixVersion

Issue ID

Parent ID

Priority

Story points

Status

Original Estimate

Remaining Estimate

Time Spent

Reporter

Assignee

Link Breaks

Link Relates to

Epic name

Epic link

Due Date

Date Created

software

Chiropteran Reconcilements

CHR

Epic

Build a whimperingly anomalous angledozer

We need to build a whimperingly anomalous angledozer because the shareholders insist on it.

Critical

Open

Humberto Campbell

Aki Frank

anomalousangledozer568

2016.07.20 04:07:43

software

Chiropteran Reconcilements

CHR

Story

Rope swing into water

As an innocent bystander it would be great to rope swing into water in order to enlighten users as to the benefits of widgetry.

Blocker

Open

Aki Frank

Pablo Stephenson

anomalousangledozer568

2016.07.20 23:07:15

software

Chiropteran Reconcilements

CHR

Bug

Everything breaks when I try to spherize the toroid

All versions of iOS

Trivial

Pablo Stephenson

2016.08.05 09:08:47

software

Chiropteran Reconcilements

CHR

Bug

Everything breaks when I try to spherize the toroid

All versions of iOS

Critical

Pablo Stephenson

2016.07.27 06:07:15

software

Chiropteran Reconcilements

CHR

Bug

Everything breaks when I try to spherize the toroid

All versions of iOS

Critical

Pablo Stephenson

2016.07.22 16:07:27

software

Chiropteran Reconcilements

CHR

Sub-task

Machicolate all failure modes such that we might internalise popularity ratings

Critical

In progress

77400

39629

37771

Pablo Stephenson

Humberto Campbell

2016.07.28 10:07:00

2016.07.21 13:07:51

software

Chiropteran Reconcilements

CHR

Sub-task

Demonstrate everything so that we can tabularise the user interface

Trivial

Open

81000

Pablo Stephenson

Josephine Delaney

2016.08.06 18:08:26

2016.07.21 14:07:58

software

Chiropteran Reconcilements

CHR

Sub-task

Vaccinate a new API so that we can circularise popularity ratings

Minor

Reopened

18000

4377

13623

Pablo Stephenson

Sebastien Garrett

2016.07.31 13:07:42

2016.07.21 05:07:59

M. Haezeleer

Hey Robert,

Thank you very much for your fast reply,

but when i do it like this, i always get the error ... is not of sub-task type it will not be a sub-task of ... . What is going wrong here? But it looks like i get this error even without importing links (just parent/child stucture)

Best regard,

Max

Robert Leitch [ALM Works]

Max, at the import stage check the box to map your issue type field, and on the next screen make sure that your sub-issue types are mapped to existing sub-issues in your JIRA - I had this same problem. You might need to create sub-issue types in JIRA to map to.

M. Haezeleer

Hey Robert,

Thank you very much, you were totally right. I had to create a new sub task type and corrected my mapping. Now it works perfectly fine.

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