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Add static text to a JIRA screen

Lee Correll

I'm trying to add some static text either next to or below a field on a number of screens - especially my default view screen - but since the screens are created by adding/deleting fields, I figured I needed to add a read-only field. However, the fields that display won't include my read-only field because JIRA says:

"Note: when the screen is shown to the user only non-hidden fields that the user has permissions to edit will be actually displayed."

How do I do this? I have a custom field description, but it doesn't show up on the default issue view screen (https://mycompany.jira.com/browse/Issue-number), it only shows up when I edit the issue on the edit pop-up (screen.)

Note: I'm OnDemand, so I can't add plugins and whatnot.

Accepted answers

All comments

Lee Correll

Doesn't look like this can be done.

Nic Brough -Adaptavist-

The read-only field needs data behind it, and this is not what it's for

What you need is a different type of field - one that displays a message, not data. This can be done with the "message" fields from the Jira Toolkit, which I seem to remember is included in OnDemand, although you may need to enable it.

Michal Husar

Hi Lee,

maybe this topic can help you with read-only field: https://answers.atlassian.com/questions/124856/read-only-text-field-type-of-custom-field .

Lee Correll

Hi, Michal - that thread talks about adding a plugin, which can't be done on OnDemand.

Hi, Nic - the JIRA toolkit is installed, and enabled - I'll take a further look.

Michal Husar

Hi Lee,

I don't think that this thread is only about plugin, for example: "The built-in read-only text field is what you need then - it cannot be edited on-screen. You have to set it with post-functions or listeners (or import from CSV)". This can be done without plugin in OnDenamd as well. I tested it right now and it works for me.. I add my test readonly field on my View Issue screen only and then create Post Function in Workflow transition to Update custom field value.. Michal

MattS

You'd have to create your own custom field type extending the system one and change its "view" Velocity template to add the tooltip attribute to the HTML. In 5.2 there is a tooltip but it doesn't seem to be the custom field's description or field configuration description either

Ethan Foulkes

Hi Nic, I'm using server version and the message fields from Jira Toolkit aren't displaying. Do you know if this should work for server version or are they only for OnDemand? I'm surprised at how difficult it is to add this functionality...

Nic Brough -Adaptavist-

It works fine on both for me.

Nic Brough -Adaptavist-

Sorry, that was a bit short. I think the question becomes "what are you doing" so we can try to work out what is failing for you. The obvious one to check is if you're using the right field type on the screens.

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