How to find out the character encoding method used for my JIRA instance

Question

Atlassian OnDemand uses UTF-8 encoding. If our JIRA instance uses other character encoding methods, we cannot import data to JIRA OnDemand based on atlassian documentation.

How do i know what character encoding method we are using in our JIRA  Production?

Thanks,

Sriveni.

Nic Brough -Adaptavist- · Answer

Depends on your database settings. For mysql, try SELECT default_character_set_name FROM information_schema.SCHEMATA S WHERE schema_name = "schemaname";

Tiago Comasseto · Answer

Hi Sriveni, navigate to the System Information page, with the keyboard short cut g+g and type System Info or accessing directly the URL: http://<JIRA_URL>/secure/admin/ViewSystemInfo.jspa and search for encoding there.

I hope it helps.

Cheers