Hi all, I have tried many workarounds for setting a notification to the assignee. Nothing worked so far. * Added a post function to update 'assignee' field , used 'set custom field as function of other fields' to update assignee field and fired 'issue assigned' event in the transition - did not work * Added a post function to update 'assignee' field , used 'set custom field as function of other fields' to update assignee field and fired a custom event that sends a notification to 'current assignee and reporter' - did not work * Removed post function to update assignee field, added a transition screen to set assignee, added both 'issue assigned' and custom event to notify the current assignee Is there a script I can use in post function that updates, edits and fires a relevant event to notify the assignee. My workflow is all complete but am struck at the notification part. Please help

Here should be username of user to assign to. For example vzverev or chubaka.

I used in post function Post function --> Script post function–> Custom script post function Did not work. What is the field "name" value : vzverev or Vasiliy zverev (username or fullname )?

I works on my JIRA instance. Do you run it from postfunction or from Script console?

nav[aria-label="Primary Navigation"] { padding: 0; & ul { list-style: none; width: 100%; display: flex; flex-direction: row; justify-content: start; align-items: start; gap: 30px; padding: 0; & li { margin: 0; } & ul li { list-style: none; } } }

not getting notification when assignee is changed

Aswini Vayyala2

Hi all,

I have tried many workarounds for setting a notification to the assignee. Nothing worked so far.

Added a post function to update 'assignee' field , used 'set custom field as function of other fields' to update assignee field and fired 'issue assigned' event in the transition - did not work
Added a post function to update 'assignee' field , used 'set custom field as function of other fields' to update assignee field and fired a custom event that sends a notification to 'current assignee and reporter' - did not work
Removed post function to update assignee field, added a transition screen to set assignee, added both 'issue assigned' and custom event to notify the current assignee

Is there a script I can use in post function that updates, edits and fires a relevant event to notify the assignee.

My workflow is all complete but am struck at the notification part. Please help

Accepted answers

All comments

Vasiliy Zverev

According to JIRA API when issue is updated it is possible to define is it nessesary to send a notification.

Here is code for script postfunction (provided by SriptRunner plugin) to set assignee from custom filed:

import com.atlassian.jira.component.ComponentAccessor

issue.setAssignee(ComponentAccessor.getCustomFieldManager().getCustomFieldObjectByName("fieldName").getValue(issue))

It should be executed before standard function "store to database"

Aswini Vayyala2

Hi Vasiliy,

Thanks for the script. I will test it. Can you please help me in going one step further and set assignee based on another custom field's value in the script?

Aswini Vayyala2

Hi Vasiliy,

I have created a custom field eg: "user" and I used your script in the transition to update assignee to the custom field "user" but assignee did not change on that transition.

import com.atlassian.jira.component.ComponentAccessor

issue.setAssignee(ComponentAccessor.getCustomFieldManager().getCustomFieldObjectByName("fieldName").getValue(user))

I have included script at the very top, so that is the first action to take place

These are the transition steps

Script workflow function : A custom script will be run: from inline script.
Set issue status to the linked status of the destination workflow step.
Add a comment to an issue if one is entered during a transition.
Update change history for an issue and store the issue in the database.
Re-index an issue to keep indexes in sync with the database.
Fire a Issue Assigned event that can be processed by the listeners

Vasiliy Zverev

Here you are:

import com.atlassian.jira.component.ComponentAccessor
import com.atlassian.jira.user.ApplicationUser
import com.atlassian.jira.user.util.UserManager

ApplicationUser userName =  ComponentAccessor.getCustomFieldManager().getCustomFieldObjectByName("РФГ").getValue(issue)

UserManager userManager = ComponentAccessor.getUserManager();
ApplicationUser assignee;

switch(userName.getName()){
    case "vzverev": assignee = userManager.getUserByName("name")
    default: assignee = userManager.getUserByName("default assignee")
}

issue.setAssignee(assignee.getDirectoryUser())

Welcome!

It looks like you're new here. Sign in or register to get started.

Quick Links

Find more posts tagged with

jira

jira-software

notification

post-function

transition

workflow

event

assign