Disabling or customizing Welcome e-mail for customer account - ServiceDesk/Cloud

Question

Hello,

Cloud hosted JIRA with ServiceDesk enabled.

How do i disable welcome email to customer when the account is created? Below (Snapshot) is the settings enabled.

Or

Can i customize the welcome email when customer account is created?

image2015-4-1 12:22:22.png

Joseph Huynh · Answer

Hi Jijo,

This is currently not possible with JIRA Service Desk but we do have an open suggestion on our issue tracker:

You can vote for the issue and add your own suggestions as comments.

https://jira.atlassian.com/browse/JSD-218

Thanks!

Joe