"Priority: Normal" status is not visible in email notifications from Jira 6.4.6

Question

Hi , I have got a problem with "Normal" status in email notifications from Jira. All other statuses are visible normally, like - bug,critical,major etc... In files issuecreated.vm and issuesummary.vm I've got rows:

#if ($issue.getPriorityObject() && $issue.getPriorityObject().getId() != $constantsManager.getDefaultPriority().getString("id"))

$stringUtils.leftPad($i18n.getText("issue.field.priority"), $padSize): ${issue.getPriorityObject().getNameTranslation($i18n)}

#end

As I understand it, this command selects status for issues.

What should I do to display the status "Normal" in email notifications?

Alex Few · Answer

I meen a priority. I fix it to delete in issuecreated.vm and issuesummary.vm

#if ($issue.getPriorityObject() && $issue.getPriorityObject().getId() != $constantsManager.getDefaultPriority().getString("id"))

rachelcarmena · Answer

Hi Alex,

I think there is a misunderstanding:

* Status: Open, In progress, Resolved, Closed, ...
* Priority: Trivial, Minor, Major, Critical, Blocker
* Issue types: Bug, Improvement, ...

There are different types of notifications: creation, commented, updated, ... What's "Normal" in your case? When doesn't it appear?

I hope be useful.

Best regards,

Raquel