Basic Service Desk not in the project list

Question

This question is in reference to Atlassian Documentation: Setting up your service desk

i do not find the option Basic Service Desk in Create projects

oh_keif · Answer

l realized my mistake..

I must have been in some other JIRA sub-category and not the "Service Desk"

oh_keif · Answer

Hijack,

I also have the same issue. No Basic Service Desk or IT Service Desk located on new project screen.

image2016-6-6 15:37:46.png

Meck · Answer

Hello Sylvie,

When you create the project, what is show up to you?

image2016-6-5 20:49:31.png

Here it's working ok. Could you print your screen?

image2016-6-5 20:49:31.png