nav[aria-label="Primary Navigation"] { padding: 0; & ul { list-style: none; width: 100%; display: flex; flex-direction: row; justify-content: start; align-items: start; gap: 30px; padding: 0; & li { margin: 0; } & ul li { list-style: none; } } }

Can I increase the width of JIRA Service Desk customer forms?

Valerie Boudrea

JIRA Service Desk fields are scrunched to half the width of the body of a form, and the form is a third the width of the screen, so the form fields are 1/6th of the screen. They look silly. Can we increase the fields to the width of the body of the form? We are using JSD Cloud.

JSD form.png

Accepted answers

David Yu

Since google led me here, If you're using Jira Service Desk Server, you can use Script Runner to insert a Script Fragment / webresource. Just use the context customerportal and then you can override with your own CSS.

If you're on Cloud, there's an open feature request for this: https://jira.atlassian.com/browse/JSDCLOUD-2410

All comments

Valerie Boudrea

JSD form.png

Valerie Boudrea

example

Dave Marsico

Also curious about this one, we have had the same question from our Service Desk project owners...

Sami Purho

Is there any solution/workarounds for this?

Richard Xia

We're also wondering about this. The box is so narrow that it makes code snippets difficult to read because 80 characters nearly fills up two separate rows.

Garry May_r715jq

Please tell me someone has a solution, or better yet Atlassian made it customisable??!!

Allan Neil

This is so frustrating!!

Dan DeMers_2gnhsq

Does anyone know if there is a solution? We may have to dump service desk as the customer experience is just not acceptable when your content takes < 1/2 the screen.