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Remaining hours set to zero when ticket is closed

Veronica4

What properties do I set in the closed status in my workflow to automatically set the remaining hours to zero when a user moves an issue to close?

Accepted answers

Chris McFadden

Use a Post Function to do "The Remaining Estimate of the issue will be set to 0."

All comments

Chris McFadden

Use a Post Function to do "The Remaining Estimate of the issue will be set to 0."

Veronica4

I am not seeing "post function" . When I click on step properties from the "Closed" sstatus, I only can add property key and property value. What am I missing?

Veronica4

Hi Natalie: I figured out what my problem was- simplified workflow- all good now. Thanks!

Natalie Hobson

Veronica, Chris is telling you to add a post function, which is applied to a transition; it's not a step property. You select the transition where you are closing the issue, and in the transition you should see "conditions", "validators", "post functions" tabs. Click on "post functions", then "add", then "update issue field". Select "Remaining Estimate" from the drop-down and put "0" in the field value box. Click "add" and then publish your workflow.