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reg 'Custom Script Post Function'

Rupa Goyal

Hi,

I am using the following 'Custome Script Post Function' on 'Create' transition and is the first post-function and does not seem to work. It is checking for the issue type of a ticket, based on the issuetype a Custom field(select list) needs to be set up to a certain value 'XYZ':

import com.atlassian.jira.component.ComponentAccessor;
import com.atlassian.jira.issue.CustomFieldManager;
import com.atlassian.jira.issue.Issue
import com.atlassian.jira.issue.fields.CustomField

CustomFieldManager customFieldManager = ComponentAccessor.getCustomFieldManager();
def customerPriority = issue.getCustomFieldValue(customFieldManager.getCustomFieldObject("customfield_12345"));

if(issue.issueTypeObject.name == "ABC")
{
issue.setCustomFieldValue(customerPriority,'XYZ')
}
issue.store();

Any suggestions as to what might be wrong with the above code?

Thanks,

Rupa

Accepted answers

All comments

Vasiliy Zverev

Your code seems to be correct. Is it placed after create issue postfunction?

Rupa Goyal

Yes tried placing it after the create issue post function, but still does not work.

Vasiliy Zverev

Try this code. Main idea - an Option object should be used to update value

import com.atlassian.jira.component.ComponentAccessor;
import com.atlassian.jira.issue.CustomFieldManager;

import com.atlassian.jira.issue.customfields.manager.OptionsManager
import com.atlassian.jira.issue.customfields.option.Option
import com.atlassian.jira.issue.fields.CustomField
import com.atlassian.jira.issue.fields.config.manager.FieldConfigManager

if(issue.issueTypeObject.name != "ABC")
    return;

CustomFieldManager customFieldManager = ComponentAccessor.getCustomFieldManager();
CustomField customerPriority = issue.getCustomFieldValue(customFieldManager.getCustomFieldObject("customfield_12345"));

OptionsManager optionsManager = ComponentAccessor.getOptionsManager();
FieldConfigManager fieldConfigManager = ComponentAccessor.getComponent(FieldConfigManager.class)
for(Option option: optionsManager.getOptions(fieldConfigManager.getFieldConfig(issue.getId()))){
    if(option.getValue().equals("XYZ")) {
        issue.setCustomFieldValue(customerPriority, option)
        break;
    }
}

Rupa Goyal

There seems to be an issue in this part of the above code:

for(Option option: optionsManager.getOptions(fieldConfigManager.getFieldConfig(myIssue.getId()))){

if(option.getValue().equals("Project")) {

issue.setCustomFieldValue(customerPriority, option)
break;
}
}

Jonny Carter_3nm6du

So, for cases where updating the issue attributes isn't working, it's a good idea to try using the IssueService to perform the update. Per the note in the ScriptRunner docs, you normally need to update issue attributes before it gets stored in the database.

You can only use this method to update issue attributes if your script post-function comes before the standard function Update change history for an issue and store the issue in the database. If you need your function to run after that, you have to use a more complex method.

This can be a little trickier with the create transition, as its post-functions are different from other workflow transitions.

To use the IssueService in this case, try something like this:

import com.atlassian.jira.bc.issue.IssueService
import com.atlassian.jira.component.ComponentAccessor
import com.atlassian.jira.event.type.EventDispatchOption
import com.atlassian.jira.issue.IssueInputParametersImpl
if (issue.issueTypeObject.name == "ABC") {
    def customFieldManager = ComponentAccessor.getCustomFieldManager()
    def customField = customFieldManager.getCustomFieldObject("customfield_12345")
    def issueService = ComponentAccessor.getIssueService()
    def user = ComponentAccessor.getJiraAuthenticationContext().getLoggedInUser()
    def issueInputParams = new IssueInputParametersImpl().addCustomFieldValue(customField.id, "XYZ")
    IssueService.UpdateValidationResult updateValidationResult =  issueService.validateUpdate(user, issue.id, issueInputParams)
    if (!updateValidationResult.isValid()) {
        log.error("Validation errors while updating issue: ${updateValidationResult.errorCollection}")
        return
    }
    else {
        def updateResult = issueService.update(user, updateValidationResult, EventDispatchOption.ISSUE_UPDATED, false)
        if (!updateResult.isValid()) {
            log.error("Update failed: ${updateResult.errorCollection}")
        }
    }
}

For this example, I've set it to dispatch an IssueUpdated event, but not to send mail on the update. You may adjust those parameters, depending on your needs.

Bhupesh Nagda_bn6mhy

hi all

hi @Rupa Goyal

Did you find a solution for this?

I am facing similar issue on updating s select list on create transition.

I have observed one strange behavior:

If i put the custom script transition at first position in post functions then log.warn(issue) gives value of summary of ticket in logs and does not update the select list value.

However when i make it second then it prints the relevant issue key but still does not update the select list value.

I want to set a select list value (Portfolio)based on value of second select list(Business Area) and then assign the ticket based on value of second select list.

Please bear with me on rookie way of coding!

JIRA 6.4.13

Script Runner: 4.1.3.29

import com.atlassian.jira.issue.Issue
import com.atlassian.jira.bc.issue.IssueService
import com.atlassian.jira.issue.IssueInputParameters
import com.atlassian.jira.component.ComponentAccessor
import com.atlassian.jira.issue.fields.CustomField
import com.atlassian.jira.issue.CustomFieldManager
import com.atlassian.jira.ComponentManager
import com.atlassian.jira.issue.MutableIssue
import com.atlassian.crowd.embedded.api.User
import com.atlassian.jira.issue.ModifiedValue
import com.atlassian.jira.issue.util.DefaultIssueChangeHolder
import com.atlassian.jira.user.ApplicationUser
import com.atlassian.crowd.embedded.api.User
import com.atlassian.jira.issue.customfields.manager.OptionsManager
import com.atlassian.jira.issue.customfields.option.Options
import com.atlassian.jira.event.type.EventDispatchOption
import com.atlassian.jira.issue.UpdateIssueRequest

 

def customFieldManager = ComponentAccessor.getCustomFieldManager()
def userManager = ComponentAccessor.getUserManager()

String myUserName
User usr

def issueManager = ComponentAccessor.getIssueManager();
User currentUser = ComponentAccessor.getJiraAuthenticationContext().getLoggedInUser();

//Set Issue Type to SR_Service Request
def newIssueType = ComponentAccessor.issueTypeSchemeManager.getIssueTypesForProject(issue.projectObject).find{it.name=="SR_Service Request"}
if (newIssueType) issue.setIssueTypeObject(newIssueType)


def BusinessAreaCf = customFieldManager.getCustomFieldObjectByName("Business Area")
def BusinessArea = issue.getCustomFieldValue(BusinessAreaCf)
log.warn("Busines Area value is : "+BusinessArea)
log.warn("issue object is :"+issue)
def reqPortfolioCf = customFieldManager.getCustomFieldObjectByName("Portfolio")
def fieldConfig = reqPortfolioCf.getRelevantConfig(issue)
def reqPortfolio

if(BusinessArea != null)
{
if(BusinessArea.toString() == "Enterprise")
{
reqPortfolio = ComponentAccessor.optionsManager.getOptions(fieldConfig)?.find {
it.toString() == 'EBU'
}
println("portfolio is "+reqPortfolio)
issue.setCustomFieldValue(reqPortfolioCf, reqPortfolio)
log.warn(reqPortfolio)
log.warn(reqPortfolioCf)
ComponentAccessor.getIssueManager().updateIssue(
ComponentAccessor.getJiraAuthenticationContext().getUser()
, issue
, UpdateIssueRequest.builder().eventDispatchOption(EventDispatchOption.ISSUE_UPDATED).build()
)
}
else if(BusinessArea.toString() == "Finance")
{
reqPortfolio = ComponentAccessor.optionsManager.getOptions(fieldConfig)?.find {
it.toString() == 'FIN'
}
println("portfolio is "+reqPortfolio)
issue.setCustomFieldValue(reqPortfolioCf, reqPortfolio)
log.warn(reqPortfolio)
log.warn(reqPortfolioCf)
ComponentAccessor.getIssueManager().updateIssue(
ComponentAccessor.getJiraAuthenticationContext().getUser()
, issue
, UpdateIssueRequest.builder().eventDispatchOption(EventDispatchOption.ISSUE_UPDATED).build()
)
}
else if(BusinessArea.toString() == "Customer")
{
reqPortfolio = ComponentAccessor.optionsManager.getOptions(fieldConfig)?.find {
it.toString() == 'CBU'
}
println("portfolio is "+reqPortfolio)
issue.setCustomFieldValue(reqPortfolioCf, reqPortfolio)
log.warn(reqPortfolio)
log.warn(reqPortfolioCf)
ComponentAccessor.getIssueManager().updateIssue(
ComponentAccessor.getJiraAuthenticationContext().getUser()
, issue
, UpdateIssueRequest.builder().eventDispatchOption(EventDispatchOption.ISSUE_UPDATED).build()
)
}

}
//" Based on Portfolio field update Assignee field
//" We just need three cases for Portfolio: 'Cable Reporting', 'NGC', 'Enterprise, Finance, Consumer Mobile'


if (reqPortfolio) {
if (reqPortfolio.toString() == "CBU") {
if(issue.components*.name.contains('TSSC-DataProv'))
{
myUserName = "BICC.TSSC-DataProv"
println("Username is : "+myUserName)
}
else
myUserName = "BICC.CBU-Reporting" // BICC.CBU-Reporting@vodafone.com
}

else if (reqPortfolio.toString() == "FIN") {
myUserName = "BICC.Finance-Reporti" // BICC.Finance-Reporting@Vodafone.com
println("Username is : "+myUserName)
}

else if (reqPortfolio.toString() == "EBU") {
myUserName = "BICC.EBU-Reporting" // BICC.EBU-Reporting@vodafone.com
println("Username is : "+myUserName)
}
else if (reqPortfolio.toString() == "CBU-fixed")
{
if(issue.components*.name.contains('TSSC-DataProv'))
{
myUserName = "BICC.TSSC-DataProv"
}
}

// set aggignee
usr = userManager.getUserObject(myUserName)
issue.setAssignee(usr)

}

Output==>

2018-08-22 17:50:50,383 http-bio-8050-exec-56 WARN admin 1070x49299x1 dgqcse 10.74.207.7,139.7.95.77 /secure/QuickCreateIssue.jspa [scriptrunner.jira.workflow.ScriptWorkflowFunction] Busines Area value is : [Finance]
2018-08-22 17:50:50,384 http-bio-8050-exec-56 WARN admin 1070x49299x1 dgqcse 10.74.207.7,139.7.95.77 /secure/QuickCreateIssue.jspa [scriptrunner.jira.workflow.ScriptWorkflowFunction] issue object is :SR-1579

Rupa Goyal

Hi Bhupesh,

The following script worked for me (placed it before 'Creates Issue' post function):

import com.atlassian.jira.component.ComponentAccessor;
import com.atlassian.jira.issue.CustomFieldManager;

import com.atlassian.jira.issue.customfields.manager.OptionsManager
import com.atlassian.jira.issue.customfields.option.Option
import com.atlassian.jira.issue.fields.CustomField
import com.atlassian.jira.issue.fields.config.manager.FieldConfigManager

if(issue.issueTypeObject.name != "ABC")
return;

CustomFieldManager customFieldManager = ComponentAccessor.getCustomFieldManager();
def SomeCustomField = ComponentAccessor.customFieldManager.getCustomFieldObjectByName("XYZ");

def cfConfig = SomeCustomField.getRelevantConfig(issue);
def value = ComponentAccessor.optionsManager.getOptions(cfConfig)?.find {
it.toString() == 'SomeValue'
}

issue.setCustomFieldValue(SomeCustomField,value);

Thanks,

Rupa

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