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Attach mail to an issue

Damien Braz

Hi Atlassian,

We're using JIRA 7.1 Software, with a definite incoming Mail.

Is it possible to attach the incoming mail to the issue in .eml?

We developed a plugin for JIRA 4.3 with the SOAP API, but, with the new API, the script can't work.

Here is how it looked like in JIRA 4.3:

image2016-6-2 11:59:9.png

Does someone know how to do it with JIRA 7.1?

Best Regards,

Damien.

image2016-6-2 11:59:9.png

7.1.txt

4.3.txt

Accepted answers

Hangsu Ma

JIRA 7.1 build in mail handler does not have such function. You will need a plugin for it.

If you dont fancy develop your own plugin, you can always pick a solution from Atlassian Market. There are few plugins that can attach email. One of them is EMH:

https://marketplace.atlassian.com/plugins/biz.beag.jira.mailer/server/overview

All comments

Nic Brough -Adaptavist-

Replace the SOAP calls with a REST equivalent - look under issues in https://developer.atlassian.com/jiradev/latest-updates/soap-and-xml-rpc-api-deprecation-notice/jira-soap-to-rest-migration-guide#JIRASOAPtoRESTMigrationGuide-Issues

Hangsu Ma

JIRA 7.1 build in mail handler does not have such function. You will need a plugin for it.

If you dont fancy develop your own plugin, you can always pick a solution from Atlassian Market. There are few plugins that can attach email. One of them is EMH: