How can I stop users from commenting on closed issue?

Question

Hi, I have added to my workflow the following properties on the status "closed", however users can still comment on a closed issue.

Jira.issue.editable - FALSE

Jira.permission.work - FALSE

Jira.permission .comment.user - DENIED

Any ideas how i can stop users from commenting on a closed JIRA item?

Thanks
Adele

Mahtab · Answer

Make sure that in the Workflow for desired transition that you set this under View Properties and then set jira.permission.comment.user as the property key and then either denied or false as the Property value. This will make it to where on that specific transition step that the user is unable to make a comment.

Adele Brown · Answer

Thankyou!

Yes I put the "denied" in the "Property value" not part of the "Property Key"?

Mathiyalagan · Answer

Use this property to solve this issue,

jira.permission.comment.user = false