I can import tickets and comments from a csv file. But how to I import internal comments, ie those that should not be visible to customers on the portal?
JIRA Service Desk 3.2 - server edition
Did you find an answer to your question? I'm trying to import data from Zendesk and have the same question.
Hey Ray,
Help-Desk-Migration.com can help you with this operation.
Disclaimer: I work at Help Desk Migration as an account manager.
Hi Dima,the last time I talked with help-desk-migration.com they said internal comments can't be imported.Has that changed?
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