Unable to create a board in Greenhopper

Neeraj Tiwari

Hello all, we upgraded JIRA and Greenhopper yesterday to their latest versions (5.16 and 6.0.5 respectively) In Greenhopper we are unable to create a board (under Agile-> Manage Boards->Create a new board->Select Scrum). When we enter the board name, choose the project and hit create, we get an error. The error we get is: Internal Server Error. Can someone tell what's happening here?

Matheus Fernandes

I don't know exactly what is happening, probably looking into the logs you'll be able to see what exactly is the error. However, I've seen some issues when upgrading GreenHopper that were resolved by simply restarting JIRA and this issue may possibly be fixed by doing so as well.

I hope it helps.