Hello Atlassian Support,
I need help regarding in the deletion of my Bitbucket or Atlassian account. Now when I go to my personal settings and manage my account to press the "Delete account" button I get this pop up.
I attempted this before last year in 2025 but looking through support I felt like I was on a recursive loop in trying to solve things, got frustrated and forgot. I initially made a Bitbucket workspace for some personal school work before and assume that's why I can see an available product free plan license "Bitbucket (Cloud)(Monthly Payments)" with a SEN number on MyAtlassian. It always says support expires the following month but it keeps getting renewed and has been since last year.
I also do not see that specific license in my admin page for the "Billing and subscriptions". On the drop down for the license, my available actions are "Manage subscriptions", but this redirects me back to my account settings on Bitbucket. I'm not really sure what to do here, how do I cancel this?
I can't access my old workspace from Bitbucket as I already deleted it and my organisation still has bitbucket attached to groups that I also can't get rid of.
Sorry if I wasn't clear enough
Any help is appreciated, thank you