Add-on License questions

Question

If I have a 500 user JIRA Software Data Center License, and a 500 user JIRA CORE Data Center License applied to the same instance, what tier of add-on pricing is required? I don't see this specific split user scenario mentioned. The way it seems to read, is that 500 is the "highest" user count license that I have, so this is what I should purchase.

Dave Parrish [Atlassian] · Accepted Answer

Hi Jeff, it's Dave Parrish from the Atlassian Marketplace team. The correct tier for add-ons in this case is 500 users, since as you say it's the "highest" across JIRA Core and JIRA Software.