Hi,
Is it possible for guests to create tickets on Service Desk?
As we can understand, just registered accounts can create tickets from the portal.
Regards
Mate, take a look at our plugin. Might do what you need.
https://marketplace.atlassian.com/plugins/au.tributech.jira.sd.anon.tributech-anonymous-customer-portal-for-jira-sd/server/overview
Serdar,
depending on what your requirements are you could simply allow anyone to create an account by submitting a ticket via email. You do this w/in Project Settings> Customer Permissions and select "Anyone can email the service desk or raise a request in the portal". You can always disable 'guest' accounts as needed.
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