The login button in the landing page is not working. It works when you click the button in helpdesk page / portal page.
Welcome @Boon Han Tiew
Did you try this with incognito mode?
By chance your site using Refined ?
"Lost your internet connection" error during Jira Service Management login | Jira and Jira Service Management | Atlassian Support
Best,
Arek🤠
Hello @Boon Han Tiew Welcome to the community!
While looking at the error seems to be an network related issue, but as you mentioned its working on the portal page, Can you try accessing the same on different browser or in Private window?
Also, pls check the @Arkadiusz Wroblewski comment for refined as well.
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