nav[aria-label="Primary Navigation"] { padding: 0; & ul { list-style: none; width: 100%; display: flex; flex-direction: row; justify-content: start; align-items: start; gap: 30px; padding: 0; & li { margin: 0; } & ul li { list-style: none; } } }

Board is not Deleting after selecting Delete

Mary Lewis_ypasxc

I am trying to delete a board and have been troubleshooting as an admin and not sure if this is a bug or something wrong in our current version.

I have tried to delete the board from the project, boards, configure, delete AND going to view all boards to delete.

The option is available to delete, I select delete, get confirmation page, select continue and the board does not delete. I have tried to refresh the page to confirm it's not a UI issue and it is still there.

In the past we have deleted many boards so is a recent issue.

JIRA v9.6.0 DataCenter.

Accepted answers

All comments

Varsha Joshi

It seems to be working as intended on Jira Cloud. Did you try with a different browser? Also anything in the audit log?

Clint Young

I just tested deleting a board in JIRA v10.3.20 DC w/o any issues. Is this a Sprint or Kanban board? Is it project based or JQL filter based? Did your install just go through an update? Screenshots?

Mary Lewis_ypasxc

I will try another browser and check the audit log but did have multiple users confirm it was not working for them.

Mary Lewis_ypasxc

this is a kanban board and it is using a JQL filter. I also confirmed I do not have any active sprints for that project which I know sometimes can cause an issue for a board to be deleted.

Mary Lewis_ypasxc

no recent updates which is why it's odd that it's happening. I can check to see if we can upgrade our version to see if that would correct the issue.

Mary Lewis_ypasxc

audit log is not showing activity of the delete, I can find where the boards were created in the audit log only.

Clint Young

@Mary Lewis - So you go to the Board, click on the Board button > Configure, then Board Button again > Delete. You get the "Are you sure you want to delete board name?" Hit the blue Delete button and then where do you go?

Arkadiusz Wroblewski

Hello @Mary Lewis

Open the browser developer tools (F12 → Network) and watch what happens when you confirm the deletion.

Also check <JIRA_HOME>/log/atlassian-jira.log from exact timestamp you attempted to try deleting board. Theres many possibility why it could failed.

Best,

Arek🤠

Welcome!

It looks like you're new here. Sign in or register to get started.

Quick Links

Find more posts tagged with

jira

jira-data-center

data-center