anyone knows how to solve this "Unresolved constraint in bundle com.atlassian.jira.plugins.jira-software-monitor-plugin [87]: Unable to resolve 87.0: missing requirement [87.0] package; (package=com.atlassian.application.api)"

Question

Hi everyone

Unfortunatelly i don't know if anyone made changes to our system. but when i look our logs

i found this error message

Unresolved constraint in bundle com.atlassian.jira.plugins.jira-software-monitor-plugin [87]: Unable to resolve 87.0: missing requirement [87.0] package; (package=com.atlassian.application.api)

and 10 of the plugins don't start

and we have so many troubles, we think this is the key problem

anyone who can help me/us

thanks to anyone

Gerardo Guajardo_7notfs · Answer

thanks Steven for response my call

I start a support ticket on past Monday, and no solutions yet

Not changes that i know, but this JIRA is new to me, i take knowledge of this installation recently.

JIRA version 6.4

there is the error

___ Starting the JIRA Plugin System _________________

2016-07-29 21:56:48,626 localhost-startStop-1 INFO [atlassian.plugin.manager.DefaultPluginManager] Plugin system earlyStartup begun
2016-07-29 21:56:55,222 localhost-startStop-1 WARN [factory.transform.stage.ScanDescriptorForHostClassesStage] The plugin 'atlassian-universal-plugin-manager-plugin-2.19.1.jar' uses a package 'org.apache.velocity.tools.generic' that is also exported by the application. It is highly recommended that the plugin use its own packages.
2016-07-29 21:56:58,816 localhost-startStop-1 WARN [factory.transform.stage.ScanDescriptorForHostClassesStage] The plugin 'project-templates-plugin-3.13.jar' uses a package 'com.atlassian.jira.upgrade' that is also exported by the application. It is highly recommended that the plugin use its own packages.
2016-07-29 21:56:59,622 localhost-startStop-1 ERROR [atlassian.plugin.loaders.ScanningPluginLoader] Unable to deploy plugin 'com.atlassian.jirafisheyeplugin' from 'Unit: /var/atlassian/application-data/jira/plugins/installed-plugins/jira-fisheye-plugin-7.0.13-D20151002T052328.jar (1465814962000)'.
2016-07-29 21:56:59,623 localhost-startStop-1 ERROR [atlassian.plugin.loaders.ScanningPluginLoader] Because of the following exception:
com.atlassian.plugin.PluginParseException: Unable to scan for host components in plugin classes
 at com.atlassian.plugin.osgi.factory.transform.stage.HostComponentSpringStage.execute(HostComponentSpringStage.java:62)
 at com.atlassian.plugin.osgi.factory.transform.DefaultPluginTransformer.transform(DefaultPluginTransformer.java:146)
 at com.atlassian.plugin.osgi.factory.OsgiPluginFactory.createOsgiPluginJar(OsgiPluginFactory.java:324)
 at com.atlassian.plugin.osgi.factory.OsgiPluginFactory.create(OsgiPluginFactory.java:229)
 at com.atlassian.jira.plugin.MasterPluginFactory.create(MasterPluginFactory.java:81)
 at com.atlassian.plugin.loaders.ScanningPluginLoader.deployPluginFromUnit(ScanningPluginLoader.java:155)
 at com.atlassian.plugin.loaders.ScanningPluginLoader.loadAllPlugins(ScanningPluginLoader.java:89)
 at com.atlassian.plugin.loaders.PermissionCheckingPluginLoader.loadAllPlugins(PermissionCheckingPluginLoader.java:24)
 at com.atlassian.plugin.manager.DefaultPluginManager.earlyStartup(DefaultPluginManager.java:461)
 at com.atlassian.jira.plugin.JiraPluginManager.earlyStartup(JiraPluginManager.java:113)
 at com.atlassian.jira.plugin.JiraPluginManager.start(JiraPluginManager.java:101)
 at com.atlassian.jira.ComponentManager$PluginSystem.start(ComponentManager.java:801)
 at com.atlassian.jira.ComponentManager.quickStart(ComponentManager.java:265)
 at com.atlassian.jira.ComponentManager.start(ComponentManager.java:239)
 at com.atlassian.jira.upgrade.PluginSystemLauncher.start(PluginSystemLauncher.java:29)
 at com.atlassian.jira.startup.DefaultJiraLauncher$3.run(DefaultJiraLauncher.java:137)
 at com.atlassian.jira.config.database.DatabaseConfigurationManagerImpl.doNowOrEnqueue(DatabaseConfigurationManagerImpl.java:345)
 at com.atlassian.jira.config.database.DatabaseConfigurationManagerImpl.doNowOrWhenDatabaseActivated(DatabaseConfigurationManagerImpl.java:215)
 at com.atlassian.jira.startup.DefaultJiraLauncher.postDbLaunch(DefaultJiraLauncher.java:124)
 at com.atlassian.jira.startup.DefaultJiraLauncher.access$100(DefaultJiraLauncher.java:33)
 at com.atlassian.jira.startup.DefaultJiraLauncher$1.run(DefaultJiraLauncher.java:86)
 at com.atlassian.jira.util.devspeed.JiraDevSpeedTimer.run(JiraDevSpeedTimer.java:34)
 at com.atlassian.jira.startup.DefaultJiraLauncher.start(DefaultJiraLauncher.java:81)
 at com.atlassian.jira.startup.LauncherContextListener.contextInitialized(LauncherContextListener.java:72)
 at org.apache.catalina.core.StandardContext.listenerStart(StandardContext.java:4992)
 at org.apache.catalina.core.StandardContext.startInternal(StandardContext.java:5490)
 at org.apache.catalina.util.LifecycleBase.start(LifecycleBase.java:150)
 at org.apache.catalina.core.ContainerBase$StartChild.call(ContainerBase.java:1575)
 at org.apache.catalina.core.ContainerBase$StartChild.call(ContainerBase.java:1565)
 at java.util.concurrent.FutureTask.run(FutureTask.java:266)
 at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1142)
 at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:617)
 at java.lang.Thread.run(Thread.java:745)
Caused by: java.io.IOException: Error parsing class file
 at com.atlassian.plugin.osgi.util.ClassBinaryScanner.scanClassBinary(ClassBinaryScanner.java:66)
 at com.atlassian.plugin.osgi.factory.transform.stage.HostComponentSpringStage.findUsedHostComponents(HostComponentSpringStage.java:194)
 at com.atlassian.plugin.osgi.factory.transform.stage.HostComponentSpringStage.execute(HostComponentSpringStage.java:58)
 ... 32 more
Caused by: java.lang.ArrayIndexOutOfBoundsException: 18
 at aQute.lib.osgi.Clazz.parseClassFile(Clazz.java:448)
 at aQute.lib.osgi.Clazz.parseClassFile(Clazz.java:369)
 at aQute.lib.osgi.Clazz.parseClassFileWithCollector(Clazz.java:359)
 at com.atlassian.plugin.osgi.util.ClassBinaryScanner.scanClassBinary(ClassBinaryScanner.java:38)
 ... 34 more
2016-07-29 21:57:01,547 localhost-startStop-1 WARN [osgi.container.felix.FelixOsgiContainerManager] Unable to resolve bundle 63: Unresolved constraint in bundle com.atlassian.jira.software-application [63]: Unable to resolve 63.0: missing requirement [63.0] package; (package=com.atlassian.greenhopper.obr.install) [caused by: Unable to resolve 151.0: missing requirement [151.0] package; (&(package=com.atlassian.jira)(version>=7.0.0)(!(version>=8.0.0)))]
2016-07-29 21:57:01,548 localhost-startStop-1 ERROR [plugin.osgi.factory.OsgiPluginInstalledHelper] Cannot determine required plugins, cannot resolve bundle 'com.atlassian.jira.software-application'
2016-07-29 21:57:01,852 localhost-startStop-1 WARN [osgi.container.felix.FelixOsgiContainerManager] Unable to resolve bundle 87: Unresolved constraint in bundle com.atlassian.jira.plugins.jira-software-monitor-plugin [87]: Unable to resolve 87.0: missing requirement [87.0] package; (package=com.atlassian.application.api)
2016-07-29 21:57:01,852 localhost-startStop-1 ERROR [plugin.osgi.factory.OsgiPluginInstalledHelper] Cannot determine required plugins, cannot resolve bundle 'com.atlassian.jira.plugins.jira-software-monitor-plugin'
2016-07-29 21:57:02,282 localhost-startStop-1 WARN [osgi.container.felix.FelixOsgiContainerManager] Unable to resolve bundle 151: Unresolved constraint in bundle com.pyxis.greenhopper.jira [151]: Unable to resolve 151.0: missing requirement [151.0] package; (package=com.atlassian.jira.application)
2016-07-29 21:57:02,283 localhost-startStop-1 ERROR [plugin.osgi.factory.OsgiPluginInstalledHelper] Cannot determine required plugins, cannot resolve bundle 'com.pyxis.greenhopper.jira'
2016-07-29 21:57:02,310 localhost-startStop-1 INFO [atlassian.plugin.manager.PluginEnabler] Resolving 183 plugins
2016-07-29 21:57:02,311 localhost-startStop-1 WARN [osgi.container.felix.FelixOsgiContainerManager] Unable to resolve bundle 63: Unresolved constraint in bundle com.atlassian.jira.software-application [63]: Unable to resolve 63.0: missing requirement [63.0] package; (package=com.atlassian.greenhopper.obr.install) [caused by: Unable to resolve 151.0: missing requirement [151.0] package; (package=com.atlassian.jira.application)]
2016-07-29 21:57:02,312 localhost-startStop-1 WARN [osgi.container.felix.FelixOsgiContainerManager] Unable to resolve bundle 87: Unresolved constraint in bundle com.atlassian.jira.plugins.jira-software-monitor-plugin [87]: Unable to resolve 87.0: missing requirement [87.0] package; (package=com.atlassian.application.api)
2016-07-29 21:57:02,312 localhost-startStop-1 WARN [osgi.container.felix.FelixOsgiContainerManager] Unable to resolve bundle 151: Unresolved constraint in bundle com.pyxis.greenhopper.jira [151]: Unable to resolve 151.0: missing requirement [151.0] package; (package=com.atlassian.jira.application)
2016-07-29 21:57:02,312 localhost-startStop-1 INFO [atlassian.plugin.manager.PluginEnabler] Enabling 183 plugins: [com.atlassian.activeobjects.activeobjects-plugin, com.atlassian.activeobjects.jira.spi, com.atlassian.templaterenderer.api, com.atlassian.templaterenderer.atlassian-template-renderer-velocity1.6-plugin, com.atlassian.plugins.rest.atlassian-rest-module, com.atlassian.administration.atlassian-admin-quicksearch-jira, com.atlassian.analytics.analytics-client, com.atlassian.analytics.analytics-whitelist, com.atlassian.oauth.atlassian-oauth-consumer-spi, com.atlassian.oauth.atlassian-oauth-service-provider-spi, com.atlassian.jira.oauth.consumer, com.atlassian.bundles.json-20070829.0.0.1:20070829.0.0.1, com.atlassian.applinks.applinks-plugin, com.atlassian.atlassian-failure-cache-plugin, com.atlassian.auiplugin, com.atlassian.bundles.icu4j-3.8.0.1:3.8.0.1, com.atlassian.bundles.nekohtml-1.9.12.1:1.9.12.1, com.atlassian.crowd.embedded.admin, com.atlassian.gadgets.dashboard, rome.rome-1.0:1.0, com.atlassian.gadgets.directory, com.atlassian.gadgets.embedded, com.atlassian.gadgets.oauth.serviceprovider, com.atlassian.gadgets.opensocial, com.atlassian.gadgets.publisher, com.atlassian.healthcheck.atlassian-healthcheck, com.atlassian.hipchat.plugins.core, com.atlassian.httpclient.atlassian-httpclient-plugin, com.atlassian.upm.role-based-licensing-plugin, com.atlassian.upm.atlassian-universal-plugin-manager-plugin, org.apache.httpcomponents.httpclient-4.2.5:4.2.5, com.atlassian.jira.rest, com.atlassian.jira.plugins.jira-workflow-designer, com.atlassian.jira.plugins.workflow.sharing.jira-workflow-sharing-plugin, com.atlassian.jira.project-templates-plugin, com.atlassian.jira-core-project-templates, com.atlassian.jira-legacy-project-templates, com.atlassian.jira.collector.plugin.jira-issue-collector-plugin, com.atlassian.jira.ext.rpc, com.atlassian.plugins.atlassian-whitelist-api-plugin, com.atlassian.jira.gadgets, com.atlassian.jira.jira-admin-navigation-plugin, com.atlassian.jira.jira-application-properties-plugin, com.atlassian.plugins.avatar, com.atlassian.jira.jira-pluggable-avatar-support, com.atlassian.jira.jira-avatar-plugin, com.atlassian.jira.jira-baseurl-plugin, com.atlassian.plugins.atlassian-nav-links-plugin, com.atlassian.jira.jira-header-plugin, com.atlassian.jira.jira-invite-user-plugin, com.atlassian.jira.jira-issue-link-applinks-common-plugin, com.atlassian.jira.jira-view-issue-plugin, com.atlassian.jira.jira-issue-link-confluence-plugin, com.atlassian.jira.jira-issue-link-remote-jira-plugin, com.atlassian.jira.jira-issue-link-web-plugin, com.atlassian.jira.jira-issue-nav-components, com.atlassian.jira.jira-issue-nav-plugin, com.atlassian.jira.jira-languages.en_UK, com.atlassian.jira.jira-languages.en_US, com.atlassian.plugins.less-transformer-plugin, com.atlassian.jira.jira-less-integration, com.atlassian.jira.jira-mail-plugin, com.atlassian.jira.jira-monitoring-plugin, com.atlassian.jira.jira-my-home-plugin, com.atlassian.jira.jira-onboarding-assets-plugin, com.atlassian.jira.jira-postsetup-announcements-plugin, com.atlassian.jira.jira-project-config-plugin, com.atlassian.streams.streams-spi-5.4.18:5.4.18, com.atlassian.jira.jira-projects-plugin, com.atlassian.jira.jira-projects-issue-navigator, com.atlassian.jira.jira-quick-edit-plugin, com.atlassian.jira.jira-share-plugin, com.atlassian.jira.jira-software-application, com.atlassian.jira.jira-soy-plugin, com.atlassian.jira.jira-tzdetect-plugin, com.atlassian.jira.jira-user-profile-plugin, com.atlassian.jira.lookandfeel, com.atlassian.jira.mobile, com.atlassian.jira.oauth.serviceprovider, com.atlassian.streams.streams-api-5.4.18:5.4.18, com.atlassian.jira.plugins.jira-software-plugin, com.atlassian.jira.plugins.jira-bitbucket-connector-plugin, com.atlassian.plugins.atlassian-remote-event-common-plugin, com.atlassian.jira.plugins.jira-transition-triggers-plugin, com.atlassian.jira.plugins.jira-development-integration-plugin, com.atlassian.jira.plugin.ext.bamboo, com.atlassian.jira.plugin.system.comment-panel:1.0, com.atlassian.jira.plugin.system.customfieldtypes:1.0, com.atlassian.jira.plugin.system.issueoperations:1.0, com.atlassian.jira.plugin.system.issuetabpanels:1.0, com.atlassian.jira.plugin.system.jirarenderers:1.0, com.atlassian.jira.plugin.system.license.roles:1.0, com.atlassian.jira.plugin.system.projectroleactors:1.0, com.atlassian.jira.plugin.system.renderers.wiki.macros:1.0, com.atlassian.jira.plugin.system.reports:1.0, com.atlassian.jira.plugin.system.workflow:1.0, com.atlassian.jira.plugin.system.workfloweditor.transition.tabs:1.0, com.atlassian.jira.plugin.wiki.contentlinkresolvers:1.0, com.atlassian.jira.plugin.wiki.renderercomponentfactories:1.0, com.atlassian.jira.plugins.greenhopper-marketing-plugin, com.atlassian.scala.plugins.scala-2.10-provider-plugin, com.atlassian.scala.plugins.jackson-module-scala-2.10-provider-plugin, com.atlassian.jira.plugins.inline-create.jira-inline-issue-create-plugin, com.atlassian.jira.plugins.jira-admin-helper-plugin, com.atlassian.jira.plugins.jira-auditing-plugin, com.atlassian.jira.plugins.jira-browser-metrics, com.atlassian.jira.plugins.jira-dnd-attachment-plugin, com.atlassian.support.healthcheck.support-healthcheck-plugin, com.atlassian.jira.plugins.jira-healthcheck-plugin, com.atlassian.jira.plugins.jira-importers-bitbucket-plugin, com.atlassian.jira.plugins.jira-importers-github-plugin, com.atlassian.jira.plugins.jira-importers-redmine-plugin, com.atlassian.jira.plugins.jira-password-policy-plugin, com.atlassian.jira.plugins.jira-software-monitor-plugin, com.atlassian.jira.plugins.jira-wiki-editor, com.atlassian.webhooks.atlassian-webhooks-plugin, com.atlassian.jira.plugins.webhooks.jira-webhooks-plugin, com.atlassian.jira.rpc.jira-json-rpc-plugin, com.atlassian.jira.welcome.jira-welcome-plugin, com.atlassian.jirawallboard.atlassian-wallboard-plugin, com.atlassian.labs.atlassian-bot-killer, com.atlassian.plugins.base-hipchat-integration-plugin-api, com.atlassian.plugins.base-hipchat-integration-plugin, com.atlassian.plugins.atlassian-project-creation-plugin, com.atlassian.labs.hipchat.hipchat-for-jira-plugin, com.atlassian.mywork.mywork-common-plugin, com.atlassian.mywork.mywork-jira-provider-plugin, com.atlassian.oauth.admin, com.atlassian.oauth.consumer, com.atlassian.oauth.serviceprovider, com.atlassian.plugins.atlassian-awareness-capability, com.atlassian.plugins.atlassian-plugins-webresource-plugin, com.atlassian.plugins.atlassian-plugins-webresource-rest, com.atlassian.plugins.atlassian-remote-event-consumer-plugin, com.atlassian.plugins.atlassian-whitelist-ui-plugin, com.atlassian.plugins.browser.metrics.browser-metrics-plugin, com.atlassian.plugins.helptips.jira-help-tips, com.atlassian.plugins.issue-status-plugin, com.atlassian.plugins.jira-html5-attach-images, com.atlassian.plugins.jira-project-creation, com.atlassian.plugins.remote-link-aggregator-plugin, com.atlassian.plugins.jira-remote-link-aggregator-plugin, com.atlassian.plugins.jquery, com.atlassian.prettyurls.atlassian-pretty-urls-plugin, com.atlassian.sal.jira, com.atlassian.soy.soy-template-plugin, com.atlassian.streams, com.atlassian.streams.actions, com.atlassian.streams.core, com.atlassian.streams.jira.inlineactions, com.atlassian.streams.streams-jira-plugin, com.atlassian.streams.streams-thirdparty-plugin, com.atlassian.support.stp, com.pyxis.greenhopper.jira, com.springsource.com.sun.syndication-0.9.0:0.9.0, com.springsource.org.jdom-1.0.0:1.0.0, crowd-rest-application-management, crowd-rest-plugin, crowd.system.passwordencoders:1.0, jira.footer:1.0, jira.help.paths:1.0, jira.issueviews:1.0, jira.jql.function:1.0, jira.keyboard.shortcuts:1.0, jira.system.attachment.processors:1.0, jira.system.global.permissions:1.0, jira.system.project.permissions:1.0, jira.top.navigation.bar:1.0, jira.usage.hints:1.0, jira.user.format:1.0, jira.user.profile.panels:1.0, jira.webfragments.admin:1.0, jira.webfragments.browse.project.links:1.0, jira.webfragments.preset.filters:1.0, jira.webfragments.user.navigation.bar:1.0, jira.webfragments.user.profile.links:1.0, jira.webfragments.view.project.operations:1.0, jira.webresources:1.0, org.apache.httpcomponents.httpcore-4.2.4:4.2.4, tac.jira.languages.de_DE, tac.jira.languages.es_ES, tac.jira.languages.fr_FR, tac.jira.languages.ja_JP]

Steven F Behnke · Answer

You should open a ticket with https://support.atlassian.com. What version of JIRA do you have? What changed recently? Can you post the errors from the log?