Ticketing system for Free JSM

Question

Hello Atlassian Community,

I would like to ask if the ticketing system is available to the Free subscription of the JIRA Service Management.

Best Regards,
Loui

Cristian Quiroz · Accepted Answer

Hi @Loui Dio !

Yes! The ticketing system is fully available on the Free plan of Jira Service Management. You get:

* Up to 3 agents
* Email, portal, and widget channels to receive tickets
* Up to 2GB File Storage and 500 automation rule runs per month

It's a solid starting point for small teams. You can check the full feature comparison here: JSM Pricing & Plans

Hope that helps!