Project configurator issue

Question

Hello,

I use Project configurator V 2.0.1-J6 with jira V6.4.11

I’m trying to migrate a project confliguration only from staging to production and nothing happened when I’m loading xml file with or whitout applying changes.

As the project is using Xray issue types I don’t know if it the root cause or the version of plug in !!

It’s urgent fro us , as the staging will be erase soon.

José Marañón [Awnaba Software S.L.] · Accepted Answer

Hello Rebecca,

Check first if the XML file to be imported exceeds the upload limit in your JIRA instance (usually this is 10 MB). See the issue PCP-220 for details.

If this does not solve this issue, could you send the XML file to our support account?

Best regards!