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Not receiving invitation email to Bitbucket but invitation is sent and email address is correct

Ambientia Bitbucket_org admin

Hi,

I sent an invitation to our team member, but the email didn't come through to him (tried several times). It is not in junk mail or M365 guarantee.

Br,

Henna

Accepted answers

Nikola Perisic

Hi @Ambientia Bitbucket_org admin

Your email is probably on the supression list from Atlassian's side. I have requested an assist from the support. You will hear from them soon.

All comments

Nikola Perisic

Hi @Ambientia Bitbucket_org admin

Your email is probably on the supression list from Atlassian's side. I have requested an assist from the support. You will hear from them soon.

Ambientia Bitbucket_org admin

Hi,

Thank you.

How will support contact us?

Br,

Henna Kautto

Ambientia Bitbucket_org admin

Hi,

This issue is resolved, thank you. It was about user's invitation settings.

Br,

Henna Kautto

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