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verification email not sending

tuzzo77

I'm trying to access repository with my old account, but verification mail not arrive.

Thanks

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Arkadiusz Wroblewski

Hello @tuzzo77

Did you tried that ?

Best,

Arek🤠

tuzzo77

I'm stuck with email verification for security my account.

Immagine 2026-06-26 153606.png

Arkadiusz Wroblewski

@tuzzo77

I flagged this post for Atlassian attention. Maybe you are on the internal suppression list, at least wanna exclude that.

tuzzo77

the mail is:

[REDACTED]

thanks

tuzzo77

no reply yet

Ben

Hi @tuzzo77

Your email address was added to our internal suppression list, as your mail server responded with an SMTP rejection bounce.

I've just removed you from our suppression list - can you try again? If it still doesn't work, there's a chance that your mailserver is blocking our addresses/IP's - these need to be whitelisted:

- no-reply@atlassian.com
- noreply@mailer.atlassian.com
- noreply+XXXXXX@id.atlassian.net
- notifications-noreply@bitbucket.org
- noreply@am.atlassian.co
- 216.221.175.128/25
- 76.223.147.128/25

Please note this is a public forum, not a support portal - I've removed your email address to protect your privacy.

Cheers!

- Ben (Bitbucket Cloud Support)

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