You might be impacted by the recent Confluence outage, it's showing "Degraded Performance" right now.
Confluence status: https://confluence.status.atlassian.com/
Update from Atlassian:
Hi @Serena Parham ,
Have you managed to sort this out? It might have been related to the stated incident, or sometimes these messages do appear if specific permissions are missing.
Also, if you're an org admin for this app/site, you can use System Health page in Atlassian Administration to check the status of your apps. 🚦
Cheers,Tobi
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