Error on login

Question

I'm unable to log in to Bitbucket and keep getting the following error:

"Something went wrong. While we check things on our end, try refreshing the page..."

I've already tried refreshing, clearing cache, and using a different browser, but the issue persists.

Error code: 0f58f5b73c6041768c41c5f490345bb9

Arkadiusz Wroblewski · Answer

@Alqama Shuja

Just FYI: I deleted your second question, as it was a duplicate of this one.

Best,

Arkadiusz🤠

Tomislav Tobijas · Answer

Hi @Alqama Shuja ,

Do you have IT department or Bitbucket admin within your organization who you can reach out to regarding this? They should be able to check the status of your Bitbucket account (and the workspace as a whole) and maybe suggest next steps. 👀

If they cannot find the issue, someone from the admin side can raise a request here Atlassian Support to request assistance from the official Bitbucket team. That error code you've received will be relevant to them.

Cheers,
Tobi