Bitbucket Repository Access Issue — Invite Not Working

Question

I'm having trouble accessing a Bitbucket repository even after multiple invite attempts.

* Issue: The workspace admin has sent me an invite 3+ times to the above email, but I never received it — not in inbox, not in spam. When I log into Bitbucket, no repositories are showing under my account.

Vipul Reddy · Answer

Hey @anshu,

As @Arkadiusz Wroblewski mentioned, please follow the steps below to ensure that your Product Invitations email preferences are ticked:

* Navigate to https://id.atlassian.com/manage-profile/email 
* Click on 'email preferences center'
* Scroll down, click the tick box for Product Invitations
* Ask the Bitbucket workspace administrator to cancel all existing invitations and re-send the invite to your email

Arkadiusz Wroblewski · Answer

Hello @anshu

Can you check https://id.atlassian.com/gateway/api/marketing/email-preferences an

Especially "Product Invitations"

Best,

Arkadiusz 🤠