Urgent: Reactivate workspace

Question

Hi Support team,

I missed the email of permanently deleting workspace due to a long international travel to a region without connection.  I just got the email today which is exactly the deadline of 5/15. However, when I login to my account, I don't see the "reactivate workspace" button. Please help! The repos are very important to me!

Vipul Reddy · Answer

Hello @shiyuangu

I can see that the workspaces associated with your user are all active. Can you please let us know if you're still unable any workspace(s)?

Tomislav Tobijas · Answer

@Ben can you maybe help out here? Thanks!

Arkadiusz Wroblewski · Answer

Hello @shiyuangu

Try That:

https://community.atlassian.com/forums/Bitbucket-questions/Reactivate-Bitbucket-workspace/qaa-p/3235476#M124925

Citation:

" If anyone is still struggling with this...

I created a new empty workspace, once I did that the old deactivated ones appeared about ~15min later in the UI and I was able to press "reactivate".

Then I was able to clone the repos to safety! "