Jira Data Center Trial license extension

Question

Hi Team,

1. We have an existing Jira Data center trial license for Jira Server version 10.7.2:  
SEN-L21055418.

2. We see that the license is expired and we are unable to extend the trial. We just need to perform some sanity testing for our integration with jira server now but we are unable to do it.

3. Could you please assist us in extending the trial/providing the new trial license so that we can perform testing?
Or Could you please share a test instance we can use?

Ray Rarey · Answer

Did you figure this out? I'm in the same boat and stuck in an endless Extend trials -> How do I extend my trial? -> Contact Us -> Extend trials loop.

Anupam Pandey_kg81vb · Answer

When i am trying to raise a support ticket for licensing, it's not working. It just redirects back again to raise a ticket.

Mugilan Sukumar · Answer

Hi @Anupam Pandey

You may need to contact Atlassian support directly for this, as trial extensions are usually handled by them.

You can also try creating a new trial instance from Atlassian if possible. Since you only need it for integration sanity testing, Atlassian support may be able to provide a temporary license or test environment.