How do I go about creating an automation for the following: * When a Contract issue-type is edited* Check if the custom field Contract # entry already exists (duplicated on another issue)* If YES, add a label “duplicate_contract#” * If NO, remove the label “duplicate_contract#” * Check if the custom field G# entry already exists (duplicated on another issue)* If YES, add a label “duplicate_G#” * If NO, remove the label “duplicate_G#” Contract # and G # are text field (single line) custom fields (I am not very technical/tech savvy and do not know how to code, so any help would be appreciated!) Thanks!

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Create automation to add labels to an issue type if field is duplicated on different issue

Monica Mesiha

How do I go about creating an automation for the following:

When a Contract issue-type is edited
- Check if the custom field Contract # entry already exists (duplicated on another issue)
  - If YES, add a label “duplicate_contract#”
  - If NO, remove the label “duplicate_contract#”
- Check if the custom field G# entry already exists (duplicated on another issue)
  - If YES, add a label “duplicate_G#”
  - If NO, remove the label “duplicate_G#”

Contract # and G # are text field (single line) custom fields

(I am not very technical/tech savvy and do not know how to code, so any help would be appreciated!) Thanks!

Accepted answers

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Trudy P Claspill

Hello @Monica Mesiha

Welcome to the Atlassian community.

Your tags indicate you are using Jira Data Center. What version are you using? Click on the Help button near your avatar in the upper right corner of the Jira screen, then select About Jira. A version number should display.

What is your level of access for the Jira instance? Are you an end user with no admin permissions, an Administrator for your project, or an Administrator for the Jira application?

Are you asking what features you can use to accomplish your goal, or have you already picked a feature and need help using it?

If you have not picked a feature, have you checked with your Jira Administrators to see what features are available that could be useful?

Depending on the version of Jira and your level of access, you may have access to the Automation for Jira feature.

https://confluence.atlassian.com/automation/

That is the feature I would recommend for this task.

Monica Mesiha

Hi, Trudy!
Jira Data Center 10.3.10, I am a Jira administrator, I am trying to use Automations to accomplish this.

Trudy P Claspill

Thank you for that additional information.

Do you need help figuring out the automation? If so, provide us with screen images showing us the entire rule (what you have so far) and tell us about the part with which you need help.

Monica Mesiha

Screenshot 2026-05-11 120012.png

Monica Mesiha

Made 1 automation to add and 1 to remove the label. Here's the one to add:

From: @Kathy Dickason

Kathy Dickason

@Trudy P Claspill @Monica Mesiha Trudy, we are having an issue with the automation I posted in my response above. This automation is working, but it is adding the Label to other issue types, instead of just the ones we want, which are now Contract and Contract Action (slight update from screen gab shown above).

I added to the automation (see red circle) to try to confine it to only adding the label to the two issue types we want, and this still is not confining it to only these issue types. What do I have wrong? Thank you in advance!

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